A Records Management Program is an overarching governance structure which assesses risks and compliance needs to properly manage information assets and records across the organization. This structure is built through the development of:

• Records Retention Schedules
• Legal Hold Policies
• Disaster Recovery Action Plans
• E-Discovery Action Plans
• Training Plans
• Implementation Plans
• Change Management Plans
• Audit Plans
• Continuous Improvement Plans

Kahn Consulting Records Management Programs are based on the "Seven Keys to Information Management Compliance" set forth in Randolph A. Kahn's book Information Nation.