Many things will never be the same after the COVID-19 affliction. More and more employees will spend less and less time at an office. As more employees work remotely, they will use more technologies to connect and collaborate, and they will store more company information in the Cloud and on various home devices with a range of setups and vulnerabilities. Bad actors, cyber thieves, and hackers will undoubtedly have greater luck exploiting the resulting chinks in the information security armor. Indeed, hackers and cyber warriors began attacking the soft underbelly of corporate security—the devices employees use (sometimes their own and sometimes provided by the company) and the networks on which they connect—right after COVID-19 hit. Businesses must have a concrete plan to deal with these new realities and become more “information lean.”
This new environment is also accelerating digitalization, which is building better business processes through the strategic use of technologies. That is important because it provides companies the opportunity to reevaluate what they are doing and why. Shifting through old processes allows not only new efficiencies to emerge but also the chance to build compliance needs processes from the beginning, which can make them transparent and seamless. In other words, addressing issues such as privacy and security in the planning and design phases of a project means it will not need to be retrofitted downstream.
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